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FAQ

You’ve Got Questions — I’ve Got Answers!

Thinking about hiring a Virtual Assistant but not sure where to start? You’re in the right place! I’ve rounded up some of the most common questions I get from small business owners just like you. Take a peek below — and if you don’t see your question here, don’t worry! You can always reach out and ask me directly.

What exactly does a Virtual Assistant do?

Think of me as your behind-the-scenes sidekick! I handle the admin, emails, scheduling, and all those “I’ll get to it later” tasks so you can focus on running your business (and maybe even take a real lunch break).

2

Do I have to live near you to work with you?

Not at all! That’s the beauty of “virtual.” Whether you’re in Colorado or across the country, I can support you right from my laptop.

3

How do we communicate and share tasks?

I keep it simple! Most clients use email, Zoom, or chat tools like Slack. We’ll find what works best for you—no complicated tech required.

4

What kinds of things can you help me with?

A little bit of everything that keeps your business moving!

  • Email management

  •  Scheduling & calendar organization

  • Customer support

  • Invoicing & admin help

  • Social media management

Basically, if it’s on your to-do list, I’ll help you cross it off.

5

Can I start small?

Absolutely! I offer flexible packages so you can dip your toe in or dive right in—whatever fits your needs and budget.

6

How do your packages work?

You pick the level of support you need, and I handle the rest. Whether it’s a few hours a month or full-on ongoing help, we’ll create a plan that fits your business like a glove.

7

How do I pay you?

I send invoices electronically, and you can pay securely online. No checks, no fuss. I can also to Venmo and Zelle. 

8

Do you require a contract?

Yep—but nothing scary! It just outlines what we agree to, so we’re both on the same page. You can choose month-to-month or project-based—whatever works best for you.

9

How fast can we get started?

Usually within a week! Once we chat, finalize your package, and get you onboarded, I’m ready to roll.

10

How do I know if hiring a VA is right for me?

If you’re working late, missing family time, or stuck doing admin work instead of growing your business—it’s time! A VA gives you back time, peace of mind, and maybe even your weekends.

11

What's the first step?

Super easy—book a free consultation! We’ll talk about your business, what’s stressing you out, and how I can help lighten the load.

Get in Touch

Monday - Friday: 9:00 a.m. - 4:00 p.m.

Saturday - Sunday: Closed

Closed For: 

New Year's Day | Memorial Day |

Independence Day | Labor Day |

Thanksgiving | Black Friday | Christmas

Eve | Christmas Day | New Year's Eve

970.612.6860

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© 2024-2025 Leslie Ponto - Virtual Assistant, LLC. All rights reserved.

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